Frequently Asked Questions
About Our Metal Prints
What is a metal print?
A metal print is an image transferred onto a specially coated aluminum panel using a dye sublimation process. The result is a vibrant, durable, and modern display piece with crisp detail and strong visual impact.
How thick are the metal prints?
Our metal prints are 0.025 inches (0.635 mm) thick, offering a lightweight yet sturdy feel that works well for modern wall display.
What surface do you use?
We use a high-gloss white coated aluminum surface. This finish enhances color vibrancy, contrast, and clarity while helping create the sleek, polished look that makes metal prints stand out.
How long will these metal prints last?
Metal prints are designed to be long-lasting and durable. With proper care and indoor display, they can maintain their color and appearance for many years.
Ordering & Customization
Can I upload my own image for printing?
Yes. Custom image upload and design selection options are being expanded as the store evolves.
Can I choose from designs you already offer?
Yes. Some products can be ordered using available design options we provide in addition to custom uploads.
Can I change or cancel my order?
If you need to change or cancel an order, please contact us within 4 hours of purchase. After that point, production may already be underway. Orders cancelled after production has started may be eligible for only a partial refund.
Production & Shipping
How long does production take?
Production time can vary depending on the product and current order volume. More detailed production and shipping information will be provided on our store policies and product pages.
Do you offer free shipping?
We currently offer free shipping on qualifying orders. Any current threshold or promotion will be shown on the website announcement bar and at checkout when applicable.
Care & Display
How should I clean my metal print?
Use a soft, clean, non-abrasive cloth. Avoid harsh cleaners and handle the print carefully to preserve the finish.
Are metal prints good for home display?
Yes. Metal prints are a great option for home display because they offer vivid color, a sleek modern look, and a lightweight but sturdy presentation.